Privacy Policy

At GroundGo, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform.

1. Information We Collect

Personal Information: name, email, phone number, password.
Booking Details: ground bookings, payment details, preferences, and history.
Device and Access Data: IP address, browser type, device type, access times.
Cookies and Tracking: for website analytics, security, and improvements (see section below).

2. How We Use Your Information

To process and manage your bookings and payments.
To communicate with you about confirmations, changes, or support requests.
To improve our platform, services, and user experience.
To comply with legal obligations and prevent fraud or misuse.

3. Cookies & Tracking

We use cookies and similar tracking technologies (such as Google Analytics) to monitor site traffic, improve performance, and personalize your experience. You can control cookie preferences in your browser settings.

4. Sharing of Information

We do not sell your personal data. We only share it with:

Trusted partners like payment gateways or technical service providers.
Ground managers to confirm and manage your bookings.
Government authorities when required by applicable law.

5. Data Retention

We retain your personal information as long as needed to provide services, comply with legal obligations, or resolve disputes. You can request deletion of your data at any time.

6. Your Rights

You have the right to access, update, correct, or delete your information. You can also withdraw consent or object to certain uses by contacting us at support@groundgo.in.

7. Age Restrictions

Our platform is intended for users aged 18 and above. Users under 18 must have parental or guardian consent to use our services.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and continued use of the platform indicates acceptance.

Last updated: February 03, 2026